Because the connector required a plastic mold larger than anything they had previously designed, none of the team’s familiar suppliers could make the mold size they needed. Furthermore, the team also lacked experience and knowledge around welding aluminum connectors. Chief engineer Jenny Zeng, based in Chengdu, China, led a team tasked with manufacturing the Volfinity solution and spent a great deal of time learning which tools were required for aluminum welding, while also ensuring Molex quality standards.
The result was an unprecedented innovation. A true first. “Never in Molex has there been a connector that’s so big,” said Colynn Goh, a Molex principal product design engineer based in Molex’s Singapore facility. And, to make matters even more complex, not only did it need to be designed for functionality and performance, but also for production efficiency, posing a completely different set of design challenges.
Zeng first viewed this as an opportunity to take on a new manufacturing challenge. She knew the product would need to be welded but didn’t know what tool or machine to use. After she learned the tool needed, she still took ample time to learn how to make the tool do what she wanted to manufacture the product, and even more time to do it well.
The team was forced to learn as they moved forward, making mistakes, chalking up wins, growing in their response to issues. “Nobody knew what to do. So, we learned together, we taught each other, and we grew together,” said Goh. It’s a tale as old as time.
While these unforeseen challenges occasionally resulted in long working hours, with the team relying on each other to maintain a positive outlook, they never considered failure. Principal project engineer, Fanny Wong, coming to the project with over three decades of experience at Molex, assumed the role of team motivator by continually checking in during difficult periods. Realizing their success hinged on a willingness to break out of their comfort zones, Wong encouraged the team to continue supporting one another, even supplying a good meal on occasion.
After two years of hard work, the product finally reached mass production. “When we reached that point, the joy of my heart cannot be expressed in words,” Zeng said, remembering the first time she saw her product in a car on the road. She was so excited to see it operating in the real world, she couldn’t help but get her phone out and take a picture. The team learned a great deal while designing and bringing the Volfinity battery connector to production. But it wouldn’t be the end of learning or challenges.